Privacy Policy

1. Who We Are

Signal Green is a service of Mateo Brice Consulting LLC, based in Austin, Texas. We provide AI consulting, automation, and team augmentation services to businesses. This Privacy Policy applies to our website at www.signal-green.com and to our service delivery activities.

References to "Signal Green," "we," "us," or "our" throughout this policy refer to Mateo Brice Consulting LLC operating as Signal Green.

2. Information We Collect

Information You Provide Directly

When you interact with our website or engage our services, we may collect:

• Contact information (name, email address, phone number)
• Business information (company name, industry, team size)
• Project details and requirements you share with us
• Communications with our team via email, phone, or messaging platforms
• Payment information (processed securely through third-party payment processors — we do not store card data)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type, device type, and operating system
• IP address and general geographic location
• Pages visited, time spent, and referring URLs
• Interactions with website elements

Information from AI Systems

If you interact with AI tools deployed by Signal Green (including voice AI agents or chat systems), we may collect:

• Conversation transcripts and interaction data
• Voice recordings where applicable and with appropriate disclosure
• Data submitted through AI-powered forms or workflows

AI interactions will always be disclosed as AI-powered at the point of contact.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Deliver, manage, and improve our services
• Communicate project updates, invoices, and relevant information
• Personalize your experience and tailor our recommendations
• Analyze website performance and improve user experience
• Comply with legal obligations and enforce our Terms
• Protect against fraud, unauthorized access, and security threats

We do not sell your personal information to third parties. Ever.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party vendors to operate our business, including hosting providers, form processors, scheduling tools, payment processors, and communication platforms. These providers are contractually bound to use your data only as directed by us.

AI and Automation Platforms

In delivering AI services, data may pass through third-party AI platforms (such as OpenAI, Anthropic, or similar providers). We select providers with strong privacy practices and enterprise-grade data protection. Client data is never used to train third-party AI models without explicit written consent.

Legal Requirements

We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Signal Green, our clients, or others.

Business Transfers

In the event of a merger, acquisition, or sale of Signal Green, client data may be transferred as part of that transaction. You will be notified of any such change and your rights will be preserved.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, and comply with legal obligations.

• Contact form submissions: retained for 2 years
• Client project data: retained for 5 years following project completion
• Financial records: retained as required by law (typically 7 years)
• AI interaction logs: retained for 90 days unless otherwise specified in your service agreement

You may request deletion of your data at any time, subject to legal retention requirements.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site performance. These include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site
• Preference cookies: Remember your settings and choices

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), access controls, and secure storage practices. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and exercise caution when sharing sensitive information online.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal requirements
• Portability: Request your data in a portable, machine-readable format
• Opt-out: Opt out of marketing communications at any time
• Objection: Object to certain types of data processing

To exercise any of these rights, contact us using the information in Section 11. We will respond within 30 days.

9. Texas and U.S. Privacy Rights

Signal Green operates in compliance with applicable U.S. privacy laws, including the Texas Data Privacy and Security Act (TDPSA). Texas residents have the right to know what personal data is collected, request deletion, and opt out of the sale of personal data. We do not sell personal data.

If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA). You may request information about data collection practices and opt out of data sharing by contacting us directly.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

For privacy-related questions, data requests, or concerns, please contact us: